Our company was founded on the belief that you have a right to demand that contractors truly respect the value of your time. We also believe that high professional standards, consistent pricing...
Our company was founded on the belief that homeowners have a right to demand that contractors truly respect the value of their time. We also believe that high professional standards, courteous service, consistent pricing, a rigorous code of ethics, money-back guarantees and above all a deep respect for the customer's time could change the face of the industry.
You can count on us:
* Your satisfaction is 100% guaranteed … or your money is refunded
* Benjamin Franklin Service Professionals are courteous, knowledgeable and clean up after themselves
* All Benjamin Franklin trucks are fully equipped with parts and equipment for one-trip service calls
* Our "no surprise" pricing policy means our prices are fair and consistent
Benjamin Franklin is the nation's first plumbing service company that promises our customers punctuality. Specifically, "If there's any delay, it's you we pay." If we are late for any service appointment, we will pay you $5 per minute! How can we promise that? People, culture and technology. Benjamin Franklin goes to extraordinary lengths to hire, train and cultivate the very best, most talented and passionate people. They understand the mission: we are building a time-critical, success culture that is changing the way home services are delivered. Efficient customer service teams use the latest software. Skilled, certified plumbers drive fully stocked, GPS equipped trucks to your home. It all adds up: On-time service for every customer, every single time
* Skilled Technicians
Every one of our technicians has had at least two years experience as an apprentice in service repair and installation before they are allowed to go "solo" on repair calls.
* Ongoing Training
Our technicians have access to a private HVAC Institute and must participate in continuing education programs. They regularly attend seminars to serve you better.
* Random Drug Testing
Our technicians are drug-free, neat in appearance, mindful of their speech and respectful of your property.
* Background Checks
Our employees are chosen for their personal integrity as well as their competency because we will never put a person in your home that we wouldn't want in ours.
Did you know that there are more intricate components in your plumbing system than any other part of your home? And hundreds of things that can go wrong! Some, just a nuisance. And some that can spell disaster!
Problems with your plumbing system can be scary, stressful, expensive and even dangerous, but most plumbing problems can be avoided with the right team on your side. Our plumbers are required to complete many months and even years of rigorous training before they're allowed to go "solo" on repair or installation work. And, as a licensed plumbing contractor, we insist that our plumbers attend regular technical education and training programs. They are also trained in communications skills. They are drug-free, neat in appearance, mindful of their speech and respectful of your property. In short, they are truly an elite group of whom we are very proud.
When our plumber arrives at your home for a plumbing examination and repair, he/she will not leave until the problem is fixed and you are 100% satisfied.
We help you to make an educated decision about what water heater best suits your home's needs with features like longevity, low operating cost, system durability statistics, water heater enhancements, latest cutting-edge technology, environmentally correct, and top of the line safety features to name a few.
Prevent premature heating element burnouts, increased energy usage, overheating, aggravating noises, annoying vibrations, bacteria growth and unpleasant odors.
--Drain Clearing / Cleaning--
We know that clogged drains are a big hassle. Dirt and sludge can build up in your pipes creating a grotesque and impassable barrier that suffocates your plumbing and keeps waste from leaving your home.
Wouldn't it be great if your plumbing system was as clean as the day it was installed? Our Aqua Bright Pipe Rejuvenation™ blasts and removes all of the sludge and grime from your home's pipes! High-pressure blasts of water will transform your dirty, sludge-filled pipes into gleaming, Aqua Bright Pipes. So clean, in fact, that future dirt and sludge will just slide on by rather than stick around to cause problems.
We professionally repair and replace: Disposals, faucets, sinks, and better drinking water devices.
Did you know that a leaking toilet could waste more than 133,000 gallons of water in one year!
Leaking toilets are the most common cause of high water bills.
A dye test will detect a silent leak. Dye tablets are dropped into the tank and allowed to dissolve, coloring the tank water. If any of the colored tank water shows up in the bowl after 30 minutes, the toilet is leaking and repairs or replacements are made at either the flush or refill valve site.
We professionally repair and replace: Lavatory faucets, lavatory sinks, toilets, flush valves, and tub/shower faucets.
We professionally repair and replace: faucets, sinks, and hoses.
Whole House Re-Pipe
We guarantee our workmanship on every re-piping job we perform.
Advances in biotechnology have created a new drains and septic system best friend. It is a naturally occurring microorganism that can be introduced directly into plumbing and treatment systems which actually feeds on wastes and eliminates them from the environment.
BioBen® is an exclusive product for Benjamin Franklin The Punctual Plumber. The technology is easy to use, inexpensive and safe. The BioBen® hungry bacteria get to work immediately on degradation of nasty fats, oils and grease. This state-of-the-art product is marketed exclusively to Benjamin Franklin Franchisees for resale to residential customers.